Give Feedback People Actually Hear: The Communication Toolkit

You know the conversation needs to happen. You've rehearsed it in your head a dozen times and still haven't said it. This toolkit gives you the language and structure to say the hard thing without it turning into a fight or getting avoided again.

What's inside:

• The SBIA Feedback Worksheet, so you walk in with a clear structure

• The W.R.A.P. Script for conversations that keep going sideways

• The 7 C's of Effective Communication checklist

• A guide for productive conversations, plus ready-to-use phrases when you freeze

For the manager who dreads feedback conversations more than the actual feedback.